Business to Business Support

Business Order Policies 30

• Business Order Policies
• Business Shipping Policies
• Sales Tax Exemption for Wholesale and Pro Accounts
• Modifying or Adding to Wholesale Order
• How to Cancel a Wholesale or Pro Order

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Opening an Account 6

• How to Open a Wholesale or Pro Account
• What Do I Need to Apply for a Wholesale Account?
• How Long Does Account Approval Take, and What Happens Next?
• Which Site Should I Use: Brewmaster, MoreBeer Pro or MoreWine Pro?
• Logging In and Resetting Your Password

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Returns, Warranties, and Problems with a Pro or Wholesale Order 4

• Returns for Wholesale and Pro Accounts
• Replacement Parts for Equipment
• Warranty Claims for Wholesale and Pro Accounts
• Reporting Damaged, Missing or Wrong Items (Wholesale and Pro)

General Product Information for B2B 1

• Getting Spec Sheets, Safety Data Sheets (SDS) and Manuals