Returns, Warranties, and Problems with a Pro or Wholesale Order
Return window: You can return new, unopened, saleable items within 60 days of receipt. Items we can’t take back: Perishable items and opened food product...
Thu, Oct 15, 2026 at 6:24 PM
Many replacement parts are listed on our website. Search by part number or by the equipment’s brand and model. Can’t find the part? Contact us with: B...
Fri, Oct 16, 2026 at 4:04 PM
Coverage: Most products are warrantied against manufacturing defects for 1 year from the date of purchase (from your purchase from us, or your customer’s pu...
Fri, Oct 16, 2026 at 4:13 PM
Report it ASAP for freight damage / 60 days for everything else. Submit our request form with: Your 7-digit order or invoice number Item numbers and quan...
Fri, Oct 16, 2026 at 4:14 PM